WARRANTY & LIABILITY POLICY
MANUFACTURER WARRANTIES
LaunchCTRL1 honors the warranty provided by each product's manufacturer. Different parts have different warranties. The warranty ends when:
- You sell or transfer the product
- The manufacturer's warranty period expires
- You violate any warranty terms listed below
WHAT WE COVER
- ONLY what the manufacturer covers
- No additional coverage beyond manufacturer's terms
- Only remedies offered by the manufacturer
WARRANTY VOIDED IF:
- Parts aren't installed following manufacturer's instructions
- You customize or modify the original product
- Product is used for racing/competition
- Product is modified or repaired improperly
NOT COVERED:
- Normal wear and tear
- Cosmetic rust or scratches
- Damage from accidents
- Unlawful vehicle operation
- Misuse, neglect, or overloading
- Improper maintenance
- Incorrect assembly or mounting
LIABILITY DISCLAIMER
YOUR ONLY REMEDY IS REPAIR, REPLACEMENT, OR REFUND (DETERMINED BY LAUNCHCTRL1). LAUNCHCTRL1 IS NOT LIABLE FOR:
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.
FILE A WARRANTY CLAIM
Email: [email protected]
We process all requests within 24-48 business hours (Pacific time).
Response times may be longer during holidays.